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We will accept the return of goods that arrive damaged or defective or if your goods do not match your order. 
If the goods you have ordered are damaged in transit or not what you ordered please email info@definefine.com within 7 calendar days providing as much detail as possible as to the reasons for your return. We will process your query and contact you via email about its status. We will supply you with replacement goods or provide you with a refund within 14 calendar days..  We will process your query and contact you via email about its status.